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Visa to Vietnam


Most  tourists  visiting Vietnam require a Tourist Visa to enter the country and all travelers must have a  passport valid for 6 months after their planned exit from Vietnam. Custom Vietnam Travel can assist and facilitate applications for Tourist visas.  


  • Nationals from Russia, Norway, Sweden, Denmark and Finland traveling to Vietnam  and staying for 15 days or less do not need to apply for a tourist visa, provided that their passport is valid for at least three months and they can show their return ticket. Those who wish to stay longer than 15 days will need to apply for a tourist visa.
  • Tourists who are holding Thai, Indonesian, Lao, Cambodian, Malaysian and Singaporean passports also do not need a visa for a visit up to 30 days.    
  • Burmese passport holders do not need a visa for a visit up to 14 days.    
  • Philippines passport holders do not need a visa for a visit up to 21 days.    
  • Japanese and South Korean passport holders do not need a visa for a visit up to 15 days.    
  • From 1st July 2015 until 30 June 2020 (5 years), Belarus holders’ passport can use the unilateral visa exemption if visit is less than 15 days. Fees for multiple entry visa is now at 50 USD.  


A tourist visa is normally a Single Entry Visa, which means that if you exit Vietnam (for example for a side trip to Cambodia); you will require a new visa to re-enter. 

There is also a Multiple-Entry Visa which has to be specifically applied for. 

The Single entry visa is valid for 30 days. 

The Multiple entry visa is valid either 28 or 45 days (see details below)  


Case 1: Visa application in your country before departure 

In case there is a Vietnamese Embassy or Consulate in your home town.  

Apply directly at the Vietnamese embassy or consulate. The length of the process can vary and each Embassy/Consulate publishes the application procedures online. Custom Vietnam Travel can assist by applying for the approval locally in Vietnam and sending you a copy of this “Approval letter” done by us (see below). With this + your passport + 2 recent passport-sized photos (with white background) and the required  forms your visa can be delivered much faster and there is generally no need to leave  the passport at the Embassy/Consulate .The visa stamping fee will be charged locally when you hand in the passport. Fees vary from one country to another. 

Note: A visa requested as a multi-entry at embassies abroad is often issued as a single entry; it is recommended to double-check your visa stamp in passport when collecting your passport and insist on changing it. 

Case 2: Pre-arranged “Visa on arrival” at International entry points 

In case there is NO Vietnamese embassy or consulate in your home town.  

Send us all passport details as required below and we will process a pre-approval here from Vietnam and send you back an official paper stating your visa has been approved and will be delivered on arrival in Vietnam. Print out (Important!) and bring this “Visa pick-up upon arrival approval letter” to the airline check-in counter. Without this letter the airline will refuse you boarding. 

On arrival in Vietnam, before going through passport control proceed to the Visa on Arrival (VOA) counter with your letter. You will then be asked to fill one more form, give 2 photos and pay USD 25 /person (Single entry), in cash before the visa is stamped into your passport and handed back. 

Depending on the amount of people applying for the same procedure, the wait can take from 10 mins to 1 hr. 

Such a VOA (Visa-On-Arrival) procedure is possible at ALL the international borders in Vietnam and at the land border of Moc Bai (coming from Cambodia to Ho Cho Minh City). Please note that at Moc Bai border you need the ORIGINAL paper and a copy will not be accepted; please allow for extra 3 days to have original sent to you by DHL(For detail, ask your Custom Vietnam Travel’s contact person). 

Before departure, prepare some bank notes in US Dollars to pay the visa fee on arrival.  

For both cases mentioned above, Custom Vietnam Travel will facilitate the visa application procedure and obtain the necessary visa pre-approval from the Vietnamese Immigration Department in advance.  

We need the following details from applicants:

  • Full name as it appears in your passport    
  • Date of birth DD/MM/YY    
  • Gender    
  • Passport number    
  • Issue date and expiry date of your passport    
  • Place of issue (e.g. Paris, France)
  • Case 1: Location where you collect the visa, e.g. Vietnam embassy in Paris.    
  • Case 2: Arrival date and city and flight number (e.g. Hanoi, 16th of October 2020 on flight VN210)

Once approved we will send you the official document issued by the Vietnamese Immigration department (which is valid for all Embassies and must be recognized). 

In Case 1 it is called an “Approval letter”, in Case 2 it is a “Visa pick-up upon arrival approval letter”. 

The approval process usually takes 5-7 working days and a processing fee of USD 10 per passport is charged. 

In urgent cases (less than 5 working days) an express surcharge of USD 20 will be charged. 

A supplement for DHL fees will be charged in case you need the original document (land crossing Moc Bai from Cambodia to Vietnam) 

NOTE: All the above information is provided to the best knowledge of Custom Vietnam Travel and will be updated regularly on our Agent site. Should you have specific questions for special cases, please do ask your Custom Vietnam Travel Consultant