OUR SPECIALTY:

A custom tour or a tailor-made one is personal travel planning service designed and arranged just for you, in which we include everything you wish to see and do during your trip. This kind of tour is suitable for everyone such as a solo traveler, family, friends, business traveler, and private incentive group. It can be any date, any place and in any style that you want to travel.

The joy of it is that your private tours to the destinations, that we cover, are designed around your requirements and you are not restricted to the set itinerary of a group departure. The program can be as long or as short as you wish. The standard of accommodation and length of the tours are up to you.  

You just tell us what you want (either in detail, or give us some parameters to work within), and then we arrange services to fit your wishes for your holiday. We also advise you on improvements which you might want to consider.
Our aim is to turn your travel dreams into reality. Contributing our destination knowledge and experience and working closely with you to handcraft an itinerary around your specific travel preferences to arrive at the best possible experience. 

Custom Vietnam Travel is a local based tour operator and we really know our stuff we offer in Vietnam in particular and in Indochina in general. 

Tip: Look at our sample private tours on the website before planning your custom-made tour. It will give you all kinds of information, ideas, and routes, as well as some suggested places to visit with descriptions. Then have our travel specialist put things together and tailor-made the lifetime travel experience for you. 

Is  a Custom Tour right for you?     
Surfing through our website, do you like the look of one of our suggested itineraries but would like to stay at alternative accommodation or include a few extra days and extend your holiday?

Are you going on holiday to Vietnam to relax rather than spend your time packing and unpacking, moving from one place to the next?

Are you celebrating a special occasion - perhaps your honeymoon, a special birthday or an anniversary? Why not enjoy each other in privacy without being part of a larger group.

Are you traveling Vietnam to stay with friends or family and wishing to add-on a safari, a cruise, or even some self-drive exploration?

Maybe you only want to be away for a long weekend, or perhaps you have an extended amount of time to enjoy traveling and would like us to help with part of it?

If you have a limited amount of time, group departure dates often do not fit.
You may well want a private vehicle, or the very best naturalist the region has to offer.
If the answer is YES to any of the above, then a Custom Tour is the perfect solution! 

No matter if you are looking for Vietnam Private Tours or Indochina Private Tours or just a private custom tour in one part of the region, we are here for you. When we send you our first proposal, you are free to add or remove anything you wish in order to make it suit your individual requirements.

ABOUT
Custom Vietnam Travel Ltd. was founded by Mr. Nguyen Hong Phuong (Smiley) in 2009. He has worked in tourism industry since 2003. Started the job as a local tour guide and professional tour leader for number of international tour companies in Vietnam. After years of traveling around the country with travelers of different nationalities, Smiley saw the essentials of flexibility & attention to what is important for the fulfillment of his client’s travel expectations then came the name Custom Vietnam Travel as the brand of his travel company. Together with his wife, Fiona who graduated from the tourism faculty of Hanoi University of Culture, they lead the company with a laser focus on excellence.
Custom Vietnam Travel offers the incoming travel services for leisure groups, business travelers and FIT clients. The company specializes in high quality, memorable private customized tours in Vietnam, Laos and Cambodia. Unique trips are organized to take travelers to less-visited destinations where travelers are able to uncover the authentic cultures, local life and admire the beautiful landscapes. In order to provide you, our value travelers, good travel ideas, the sample innovative holidays are carefully designed from extensive knowledge and local know-how. The itineraries include Classic Tour Packages, Adventure Tours, Family Holidays and interesting day trips over Vietnam, Cambodia and Laos. The tour range caters to any budget and special interests.
You can depend on us to skillfully organize your lifetime trips to our destinations. We pride ourselves on our flexibility & attention to what is important for the fulfillment of the clients’ travel expectations. Our years of travel experience with personalized services and inbound travel expertise make us stay out of the crowd as a professional tour operator in Vietnam and enjoyed by groups, families, and solo travelers from all over the world.

MEET OUR TEAM

Custom Asia Travel's Key Faces

Smiley (Phuong Nguyen)
Managing Director

Hello, my name is Phuong and I go with the nickname “Smiley” that passengers chose to call me while... Read more
Hello, my name is Phuong and I go with the nickname “Smiley” that passengers chose to call me while I was working as a professional tour guide/ tour leader for number travel companies in Vietnam. After almost 10 years of traveling and taking tours all over the country, I founded Custom Vietnam Travel and run the company with my wife, Fiona who shares my passion and ambition.
Our aim is to create a professional team of travel specialists who are able to turn your travel dreams into reality, contributing our destination knowledge and expertise and working closely with you to handcraft an itinerary around your specific travel preferences to arrive at the best possible experience.
Let’s join our team to get off the beaten tracks, enjoy stunning landscapes and learn the authentic cultures.

Fiona (Fiona Nguyen)
Sales Manager

Studying in tourism faculty of a university in Hanoi, I was trained to be a tourist guide. I really... Read more
This is the content of my tooltip!
Studying in tourism faculty of a university in Hanoi, I was trained to be a tourist guide. I really loved this job which helped me meeting many friends all over the world as well as to show them how lovely Vietnam is. Although I love leading tours and moving arround, working as a tourist guide seemed not to be a suitable job for me after starting family and having babies while travel is my passion.
Thanks to my last job - tour guide and years of traveling all around Indochina, I got to know well how different tours going, what most oversea travelers are interested in. These have become great foundation for my current job and I am able to inspire my travel consultant team at the office. Having helped thousands of travelers building their own dream trips to Indochina makes me love my job so much. Our beautiful Vietnam has so many things to offer. Come with us, we will make your travel dream comes true!

Huyen (Huyen Vu)
Operation Manager

"Xin chao! My name’s Thu Huyen from Operations Department. I love my job in Custom Asia Travel... Read more
This is the content of my tooltip!
Xin chao! My name’s Thu Huyen from Operations Department. I love my job in Custom Vietnam Travel where I help to ensure that everything is set beforehand and making sure that all the little details are ready for guest’s arrival. I think travelling is an experience with many emotions. Therefore, I always do my best to bring the best services to our valued clients as you deserve it. And nothing is more wonderful than seeing our travelers off with big satisfied smiles at the end of the trips. I'm here with our team to ensure that your holiday to Vietnam is a memorable one.

Minh (Minh Ninh)
Travel specialist

"Xin chao! My name is Minh. I have over 9 year experience in tourism and hospitality industry. I... Read more
This is the content of my tooltip!
"Xin chao! My name is Minh. I have over 9 year experience in tourism and hospitality industry. I like travelling and that’s why I chose this work. Travelling means discovering new lands, meeting new friends, listening new stories and having new experiences. I love my beautiful country, Vietnam, and I am lucky to have many chances to go and visit most of the famous and beautiful places in Vietnam as well as in Indochina.
I am very proud to be a member of the Custom Vietnam Travel and work in a very professional environment with a great team. I hope that with my experiences, I can assist you in planning and creating the most memorable trip for your holiday to Vietnam and Indochina and make you love my motherland as much as I do"

Liliana (Liliana Pham)
Travel specialist

Hello everyone, I'm Liliana, a member of sales department of Custom Vietnam Travel. This is... Read more
This is the content of my tooltip!
Hello everyone, I'm Liliana, a member of sales department of Custom Vietnam Travel. This is the 5rd year as a travel consultant at this company.
Despite young age, but with the passion for traveling, exploring new land and being blessed with many opportunities to travel to many places around Indochina countries, I decided to stick with this job to help and advice those who are interested in the land, the people and the culture of Vietnam, Laos and Cambodia, to discover the hidden beauty of my homeland and more.
As a local travel specialist, I always want to help travelers find the most suitable route, the most appropriate time for the trip, and the accurate services to suit each customer's needs. After each trip, customer's satisfaction, their lifetime experiences and big smiles are the primary goal of my job. Come and let me show you how good i am :).

Susan (Susan Nguyen)
Travel specialist

Xin chao!!! My full name is Hien – it means Virtuousness, a characteristic of a honest person, and you... Read more
This is the content of my tooltip!
Xin chao!!! My full name is Hien – it means Virtuousness, a characteristic of a honest person, and you can call me Susan as my business name. I like travelling and have spent a lot of time to travel throughout Indochina. During these travels, I have fallen in love with the beautiful destinations I visited and enjoyed meeting people of different cultures.
Joining Custom Vietnam Travel is my best decision ever as I am able to create travel dreams for many people from all over the world. You love traveling of course and I share my passion. I am very proud to be a member of the CVT family and work in a very professional environment with my greatest colleagues. Come with us and let me know what you want your holiday to be. I am here and willing to create more dreams!

Kate (Kate To)
Travel specialist

Was born as a country girl in a remote province in Northern Vietnam, came to Hanoi capital to study... Read more
This is the content of my tooltip!
Was born as a country girl in a remote province in Northern Vietnam, came to Hanoi capital to study business & foreign languages at the University of Business and Technology.
After graduation, my life took a huge turn when I started my family and work at an international hotel as a receptionist. Meeting over-sea travelers every day, listening to so many travel stories, I know travel would always be part of my life. After a year workking at the hotel, I changed my career and joined the travel industry. My love for travel goes far beyond airline reservations and hotel bookings. It's the experience you're looking for. My goal is to work with you to help plan your perfect trip and introduce you to options you didn’t even know existed. I do extensive research for all my clients, find the best prices for what you are looking for, help to keep you abreast of any safety issues within your travel area, and ensure your trip is completely organized before you walk out of your front door.
Once the trip plan is done, I am as excited about your trip as you are! And I can’t wait until you get back home to share all the details.
Although I specialize in Vietnam, I can help you plan a fabulous trip anywhere in Asia. I have worked with singles, couples, families, corporations, and school groups. Feel free to contact me and we will work together for your lifetime travel experience. I look forward to helping you plan your next adventure!

Jane (Jane Nguyen)
Travel specialist

Hello guys, my name’s Jane! I am a small girl who has happened to fall in love with the beauty of my...Read more
This is the content of my tooltip!
Hello guys, my name’s Jane!
I am a small girl who has happened to fall in love with the beauty of my country, and to be honest, who doesn’t? How can we not be enchanted with Ha Long Bay, a paradise of emerald water scattered of thousands of islands dotted with wind-and wave-eroded grottoes! How can the majestic terraced rice fields of Sapa and smile of girl of the H’mong tribe not make your heart skip a beat! How can we stop saying “wao” rowing through the extensive network of waterways between imposing limestone cliffs erecting from the floating rice paddies of Tam Coc! The more I go, the more I can’t believe how much I had missed during the time sitting in the office all day. And the passion has brought me to Custom Vietnam Travel where I can fulfill my dreams of discovering almost all the famous places not only in my beloved country but also the whole Indochina area. I guess when you come to us, this is the place where my dreams meet with yours, and together we will fly high. The beauty I’ve seen, the experiences I’ve had, the interesting people I’ve met, the accommodation I’ve investigated, all will be combined to give you the best advice for your life-time vacation.
So if you are planning a trip to my motherland, whether you are a nature lover or culture learner, don’t give it a second thought, as Vietnam could be your home from home and I will be here to send you the warmest welcome “Xin chào”!

Lam Ngo
English Speaking tour guide

Lam has been working as a tour guide for over 10 years, taking oversea travelers to all over Vietnam. Love traveling with small group like family groups, couples... He is loved and has got many excellent reviews by past clients on tripadvor while working with Custom Asia Travel...

Binh Khong
English speaking guide

"Binh is amazing!" said by so many CAT's travelers. He's started his guiding job since 2001. He is very knowledgeable and owns lovely sense of humor that entertains visitors so much on his tour. Great with biking and trekking tours as he loves getting off the beaten tracks...

Kim Tran
English speaking tour guide

Young Kim is a kind of personal guide that we are proud of. Hard-working, knowledgeable and very thorough in his job. Love biking, trekking... Love taking visitors to discover new lands. His spoken English is easy to understand. You won't never feel bored moving around with Kim...

Phuong Thuy
English speaking guide

Little Phuong Thuy is based in the south of Vietnam. "Her lovely smile melts the heat of Saigon" said one of her past visitors. You will find your visits amazing with Thuy as she has so much to tell about her motherland. Her great sense of humor and her excellent English will surely make your day...
WHY BOOK WITH CUSTOM VIETNAM TRAVEL? 
Trust
  • We are here for you 24/7 and take care of you if things go wrong – Before, during and after your trip.
  • We get it right or we make it right.
  • We have stability and financial security. We have been in business for over 6 years – your money is safe with us.
 
Knowledge
  • We ARE Vietnam’s Travel Specialists. We live here, it is our home. We really know our stuffs. We are well traveled and years in the industry, which means we can match the right trip to each customer, accommodate you the suitable suggestions, reliable recommendations for tailor-made vacations.
  • We have experts in our business on every vacation and destination. We can find out everything you need to know.
  • All our specialists have travelled extensively or lived in their specialist regions.
  • The same specialist will handle your trip from start to finish.
  • Make the most of your time and budget.
 
Value
  • We have deals and vacation packages that you will hardly get anywhere else
  • We plan your holiday at no extra or hidden cost. Everything is very clear before you go.
  • Best Price Guarantee.
 
100% Tailor Made
  • Your entire holiday is designed around your requirements.
  • We explore your interests at your own speed.
  • We help to select your preferred style of accommodation.
  • You yourself create the perfect trip with the help of our specialists.
CUSTOM VIETNAM TRAVEL CO. LDT - A FULLY LICENSED TOUR OPERATOR
Custom Travel Specialist in Vietnam
-----------------------*****-----------------------
 
OUR COMPANY PROFILE
 
Our company is legally registered as below:
  • Company Full Name in English: Custom Vietnam Trading and Travel Company limited
  • Company Shorten name: Custom Vietnam Travel co., Ltd
  • Company Name in Vietnamese: Công Ty Trách Nhiệm Hữu Hạn Du Lịch và Thương Mại Việt Nam Phong Tục.
  • Business Licence number cum Tax number is: 0105183791 issued by The Hanoi Department of Planning and Investment.
  • Our International Tour Operator Licence Number: 01-472 /2014 /TCDL- GP LHQT (Deposit of VND250,000.000), by Vietnam National Administration of Tourism.
Bank Account Detail:
  • Beneficiary: Custom Vietnam Trading and Travel Company Limited
  • Beneficiary’s address: No 116 Lane 76/32, An Duong, Yen Phu, Tay Ho, Hanoi, Vietnam
  • Tel: (84.4) 37185750/ Hotline: (84.4)912490302
  • Beneficiary’s bank: Join Stock Commercial Bank for Foreign trade of Vietnam
  • Bank’s address: 198 Tran Quang Khai Street, Hanoi, Vietnam
  • Bank's Tel: (0084)438243524/ 1900545413
  • Zip code: 10000
  • Account number: 0491000410852
  • Swift Code: BFTVVNVX‏

Our Winning Awards:

Certificate of Excellence
2013
Certificate of Excellence
2014
Certificate of Excellence
2015
Certificate of Excellence
2016
Certificate of Excellence
2017